GENERAL INFO (19)

Refund Policy

Right of withdrawal

The following provisions apply only to Customers pursuant to § 13 of the Civil Code as a consumer (the “consumers”) are to be regarded. A consumer is any natural person who enters into a transaction for a purpose that is neither commercial nor their independent vocational activity may be attributed. Bidder pursued with this contract the business purpose of selling services.

The software is certified for a particular mobile phone using the IMEI number or is a composite product, so there can be no question of restitution. It is also the customer to check if the phone is compatible with the purchased software. If in doubt, call, click the chat live or email. In case you have technical issues with the software you must accept professional help from our Customer Support Center via Live Chat or Email. Only after this analysis, you may be eligible for a full refund. If the software does not respond to the description on the website and after consultation, we will consider a refund.

You may cancel your contract within 10 days if the features of the installed software would be different as the software described on our site. The period begins upon receipt of this notification in writing, but not prior to closing, and also does not fulfill our obligations. The revocation period is sufficient to send the revocation. The revocation must be sent to refund@fleximobile.com. Once the software is delivered or activated no restitution is possible. No refund will be issued after 10 days have elapsed since the purchase date.
By placing an order you agree that your order is governed by this policy.

Personal reasons are not valid for a refund such as change of mind, mistake, license not used, I can’t install…
There must be a valid Internet access on the target phone, we are not responsible for loss of data due to temporary connection interruption (roaming or change of provider for e.g.)
In case the target device lost connection due to a factory reset, no Internet access or an update of the operating system; then the customer agrees to reinstall or make sure the Internet is fully operational.
Android devices need to be rooted to have access to all features.
iPhone and iOS devices must be jailbroken unless you buy the No Jailbreak version (NJB)

Concerning preinstalled iPhones: it is not always ensured that we can jailbreak the devices when the devices are shipped with an iOS which currently can not be jailbroken. In this case, the iPhone is pre-installed and shipped with our NJB version, iPhone Spy Software without jailbreak.
Concerning preinstalled Androids: the phone will be rooted providing you the advanced features.

How can I get a discount? Do you offer volume discounts?

At such a low price for such a high end product it is impossible to offer any discount. We do not maintain any ongoing discount codes and cannot provide discounts for single license purchases

Volume discounts as of 50 licenses are possible after you contact us, we will arrange the details with you.

How do I move the spy software from one phone to another?

Swapping Spy Software

For iPhone and Android :

You need to install the FLEXImobile Software to the new phone by using your own email address. Do not use the same as before. Once done, fill in this form.
You can swap from a jailbroken iPhone to an Android phone or vice versa.
You cannot swap from a No Jailbreak Licence (NJB) to a jailbroken iPhone or Android

 

For Nokia and BlackBerry :

You must Deactivate the software from one phone and then install and Activate on the new phone. You may keep the software installed on the original phone if you believe you might Activate it again in the future, but we recommend uninstalling if possible. See the manual for more details.

Important: We officially state that you can move the software between any COMPATIBLE devices, anytime within the subscription period. That is, any model we officially support, no matter what compatible Operating System platform. (iPhone, Android, BlackBerry, Symbian60)

You can swap from a Nokia or BlackBerry to a jailbroken iPhone or Android phone BUT NOT vice versa.

How does FLEXImobile compare to other products?

FLEXImobile Monitor Products

There are not many products that actually offer all the same features that FLEXImobile does, or not all together in a single program. But FLEXImobile also has a number of other advantages, including the ability to move your software between compatible devices as often as you wish for the duration of the subscription period. Most mobile software can only be purchased for a single device (serial number) for life. This means you’re just out of luck when that phone gets old, lost, breaks or is replaced by another model. With FLEXImobile you don’t have to worry about that. This is why you can even subscribe for 24 or even 36 months!

We also work hard to continually provide free updates to your existing software and quality technical support, which is usually non-existent from any comparable vendor. We offer discounts for multiple licenses when purchased at or near the same time (within the same week if notified), upgrades for all standard products at any time for only the difference in cost, and occasional incentives and promotions.

We are also in constant development, releasing more products for more platforms than our competitors. Staying with FLEXImobile means staying with the best technology and the best support available when you need it the most.

Is Spy Software legal?

Legal Use of Monitor Software

Purchasing, downloading or owning any type of software is rarely illegal in itself. However it is the responsibility of the user to ascertain and obey all applicable laws in their country, regarding the use of FLEXImobile or any software. Conditions may or may not include whether you are installing it onto your own phone or someone else’s, whether or not the Target user has agreed to be monitored, etc.

In any case we cannot be responsible nor can we advise you on such legalities. If you are in doubt, consult your local attorney before using FLEXImobile.

How do I use Call Interception?

Listen to Live Calls

Call Tapping/Intercept Call allows you to listen to actual calls as they are happening.
With FLEXImobile you can receive alerts by SMS when a call is connected to the Target phone. If you then place the SpyCall it will become an Intercept Call and you will automatically join the live conversation in progress. Any SpyCall you place to the Target during a live call will be an Intercept call.

*Note: SpyCall and Intercept Call are otherwise normal network phone calls to the Target, which FLEXImobile automatically answers without ringing or vibrating, without showing any Caller ID and without keeping any records in the call logs. Please mute the mic from your Monitor phone to avoid possible detection.

Do not block Caller ID when making a SpyCall / Intercept Call from your predefined Monitor number, or FLEXImobile will not know when to answer as a SpyCall. Also, calls through a PBX, calling cards, Skype and other VOIP Internet clients, etc. usually will not work. This is because the Caller ID is either unavailable or unpredictable. FLEXImobile can’t make a match with the predefined Monitor number unless Caller ID is both available and reliable.

Intercept Call requires Conference Calling (3-way calling) and Call Waiting enabled on the Target service account.

This used to be very popular but nowadays, all calls are automatically recorded and transferred to the spylogin panel. (for iPhone 5-5c-5s and Android Phones). For all other phones Call Interception is still used.

Connection to the servers

How much is a connection to the server FLEXImobile?

In order to transmit data FLEXImobile uses an Internet connection. Either wifi or mobile data.

Therefore, the cost of sending data to the server is included in the subscription if you have unlimited internet. Or check with your service provider.

You can also choose to send by wifi, avoiding any additional charge.

We wish to mention that FLEXImobile is not based on SMS technology as invoices obtained specify the list of No. of SMS sent

Can FLEXImobile find my stolen phone?

Find your stolen phone back

 

FLEXImobile has the technology allowing to find a lost or stolen phone.

If a SIM card is changed on a phone that has FLEXImobile, the target automatically send an SMS to the monitor to inform the new number used on the phone.

The GPS position will also be sent if it’s activated on the phone.

The monitor will always have the opportunity to listen to conversations around the phone and calls made ​​and received.

Once gathered the Intel, inform the police of the location of the phone and its new number in addition to the information you have gathered by the remote listening!

Payment Methods

I do not have a credit card.
You can pay by bank transfer, money order, western union, or other local payments. Ask the online chat.

Are FLEXImobile servers secured?

Are FLEXImobile servers secured?

We understand that your data is private and particularly delicate.

Access to data is secured with a username and password that you can change whenever you want. At any time, you can permanently delete your data by logging into your account. Previously, you have the option to save them on your hard drive.

Once your information deleted, nothing is left on our servers. Use this feature with caution! We will never share your data with third parties, unless required to do so by law or unless compelled to do so by a governmental authority.

NB: We may contact you for system maintenance, support or updates of the software.

Where does the software work?

In which countries does the software work?

Simple, FLEXImobile works worldwide without limits.

Compatibility Spyware

Is FLEXImobile compatible with my phone?

FLEXImobile is compatible with Android, iPhone, and Nokia Symbian, BlackBerry OS, Windows Mobile. There are a few exceptions. Ask the chat if you have any doubts.

Not received spy software?

I ordered and paid for my software, but I didn’t received anything

The most common reason is that the confirmation email is treated as a spam or junk mail by your Email Manager box.

We recommend that you create a new private address in advance. For example: Gmail, Yahoo or Hotmail

Expiry Date Spy License

What happens when your license expires?

You will be informed that your license expires. You simply therefore access to the payment and you renew the license. Do not wait for the final date, act before. Renewing is done remotely.
Otherwise consider uninstalling before expiry.

Renew here

Why FLEXImobile Spy Sofware

Advantages and differences from other products on the market

In addition to being quick and easy to install because of its automatic configuration, we mark our technological edge with features that are not available or mismanage other management software in mobile communications such as GPS tracking, including real-time, full remote control of the target phone,...

FLEXImobile is a professional tool requested and used by professionals in security and protection. FLEXImobile is reliable even in case of extreme difficulty.

100% reliable
Our products meet the highest standards of quality and specifications in this market. 80% of time spent in Research & Development relates to customer satisfaction.

The best technology
Our technology is compatible with most mobile phones or Operating Systems. Such as Android, Blackberry, Symbian (Nokia), Windows Mobile and iPhone always mean more features and applications.

Easy to Use
Automatic download and configuration. Just tick. A piece of cake!

The best customer support
There are no stupid questions, do not hesitate to call us! You can contact us by phone from 9 am-21H, a cat is available for all business matters, facilities or use.

The price
We don’t sell the cheapest spy software but the best quality/price ratio. FLEXImobile is the best software on the market, the most comprehensive features, its global audience and reliability in measuring the number of satisfied users! After all, it’s Spy Sofware…

If you still hesitate between FLEXImobile and one of the many programs on the market, so be sure to read the following:

  • You can use FLEXImobile on the largest number of mobile phones. FLEXImobile will always be consistent regardless of the modes in mobile.
  • Many people have multiple mobile phones. Unlike its competitors, FLEXImobile considers this trend and allows you to change the software with the same license. NOT NEED TO BUY NEW SOFTWARE! How is this possible? it’s simple. The software can be downloaded on as many phones as you want. Just provide us the new imei on this page. All our competitors charge you for changes of phone! You will need to pay back again the software every time your target will change phone !!!
  • FLEXImobile is undetectable because the target data are not sent via SMS to your dashboard but via the Internet. Individual competitors products are quickly identifiable by the target information because each SMS sent by the destination number has clearly identifiable by the target. You will become aware of the extra cost upon receipt of the invoice. Imagine how many SMS sent by the mobile phone of your child on a prepaid card…
  • FLEXImobile allows you to view data and change settings 24/7 from around the world!
  • FLEXImobile provides you with the support, the one you are legitimately entitled to expect from a market leader in software for managing mobile data. We’re here for you!
  • FLEXImobile gives you free updates: Technology and the needs identified by the use of mobile phones are constantly evolving, we are committed to changing your product for free. These updates are free for the duration of activity of the license.
  • FLEXImobile covers the largest range of mobile phones on the market

What are the languages covered by FLEXImobile?

FLEXImobile SPYpanel is available in

  • English
  • French
  • Portuguese
  • Bulgarian
  • Romanian
  • Dutch
  • Spanish
  • Russian
  • German

How to Root Android Phones

We’ve talked a lot about root and Android in the past five years. We’ve discussed the good, we’ve discussed the bad. We’ll keep talking about both, because root on Android, like Android itself, is a constantly evolving thing.

As Android matures, the wide-open style of root access we may have grown used to with legacy versions has gone away. Because Android is designed for mobile devices, the focus is on security — specifically the security of your life’s data you might have stored away on that screen in your pocket. We’ve seen Android go from the wild-west days of unfettered Superuser access, to locked down and tamper-proof (well, they try to be) devices meant for folks who need the extra level for their business details. For some of us, this is a hinderance and we don’t want Google or the folks who made our phone trying to protect us from ourselves. But for each person who needs — or thinks they need — unfettered root access there are thousands, if not tens of thousands, who just want their data to stay safe. Those people are who our phones get built for, and we’re left to exploit as best we can.

Root itself is just a user with elevated permissions, who can do anything to any file or folder in the system. It’s often dangerous, always powerful, and an integral part of Linux. Android is the most popular “version” of Linux in the world (as well as the most popular computing system), but as we discussed above superuser access is more restricted than it is on other Linux systems. We don’t have to like this, but there is little we can do to change it other than build our own from the AOSP. While I think anyone and everyone interested in building Android themselves should look into it, for now we have to stay in the limits that Security Enhanced kernels and Knox have given us.

SOURCE : http://www.androidcentral.com/root

Our installation service can help you out if necessary

Spy Software Without Subscription

Spy Software Without Subscription

You buy the software for the period you choose, you will be notified a week before the expiration by email, and it’s up to you to decide if you want to renew. No monthly charges!

Jailbreak iPhone

Jailbreaking is the process of removing limitations on iOS, Apple’s operating system on devices running it through the use of software and hardware exploits; such devices include the iPhone, iPod touch, iPad, and second-generation Apple TV. Jailbreaking permits root access to the iOS file system and manager, allowing the download of additional applications, extensions, and themes that are unavailable through the official Apple App Store.

Jailbreaking is a form of privilege escalation,[1][2] and the term has been used to describe privilege escalation on devices by other manufacturers as well.[3][4] The name refers to breaking the device out of its “jail”,[5] which is a technical term used in Unix-style systems, for example in the term “FreeBSD jail“. A jailbroken iPhone, iPod touch, or iPad running iOS can still use the App Store, iTunes, and other normal functions, such as making telephone calls.

SOURCE: http://en.wikipedia.org/wiki/IOS_jailbreaking

 

The jailbreak for iOS 7 : evasi0n.com

The jailbreak for iOS 8 : en.pangu.io

The jailbreak for iOS 8.3 : not available yet. (you can install the No Jailbreak (NJB) Spy Software)

MONITOR FEATURES (5)

GPS & Location Tracking

Is Location Tracking accurate? Is Location Tracking the same as GPS?

FSM BASIC|PRO offers Cell ID Location Tracking, and FLEXImobile offers the choice of GPS or Cell ID. To use GPS you need a Target phone with integrated GPS functions. For devices that do have GPS hardware, FLEXImobile will use GPS positioning, and you can see the actual coordinates of the device in your reports, along with a map of the location. If GPS is not available, then the location is shown as Cell ID. Cell ID can vary from 100m in cities to 3km in rural areas. We cannot include Cell ID maps but you can track and verify Cell ID with your own research.

Can I program Location or GPS Tracking in prefixed intervals?

GPS coordinates can be set to capture at chosen intervals (for GPS enabled devices), but Cell ID Tracking cannot. You can also switch on or off all FLEXImobile features at any time with remote SMS commands.

The GPS capture frequency has its own capture setting (separate from the Report Timer). This must be changed from the GPS menu in the program settings, from FCTL or by sending the remote SMS command with the setting options you choose. Please see the software manual for your product, for all remote SMS commands.

Note: You can set GPS to take a reading once every minute, 5 minutes, etc., but all events will be reported to the web account according to the Report Timer schedule that you also set (once per every X minutes and/or X number of events). The GPS capture setting is not the same as the automatic Report Timer setting. If you want to receive GPS in real time then you should set the Report Timer to report the events more frequently than you are capturing them, or simply set it to report once per every 1 event for real time monitoring of movement.

Can I get someone’s password and track keystrokes?

Phone code – password – track keystrokes

Yes you can, the only thing you need to do is, before you install, you contact us first and ask for this FREE option. Once installed it’s to late!

This is available for jailbroken iPhones only.

Are deleted SMS/events still captured?

FLEXImobile will capture all incoming and outgoing events that occur while FLEXImobile is running, activated and turned on for the event capturing, even if it is deleted or is never saved in the Target’s own logs. These events will still be captured and forwarded into your web account.

Can the Target phone hear me when I make a SpyCall or Intercept Call?

SpyCall and Intercept Call are otherwise normal phone calls you place to the Target, which FLEXImobile then automatically answers without ringing or vibrating, without showing any Caller ID and without keeping any records in the call logs. It does this through Caller ID, by matching the incoming number to the number you enter in the settings.

Please *mute* the mic from your Monitor phone to avoid possible detection.

Most modern phones have a mute feature, either as a function key or from an active call menu. If you don’t have a mute function, you can use a headset option that does have a mute button, or use any cheap headset and cut the wire to the mic. Or simply use a set of earphones for audio only, which do not include a mic connection.

How do I use SpyCall?

Remote Listening explained

In order to listen remotly to a phone, you set a Monitor number. When a call comes into the taret from this number, the microphone will secretly switch on and you will hear whatever the phone hears (conversations in the room, etc.). If the phone is in use or the user presses a key, the SpyCall is disconnected immediately to maintain discretion.

*Note: SpyCall and Intercept Call are otherwise normal network phone calls to the Target, which FLEXImobile automatically answers without ringing or vibrating, without showing any Caller ID and without keeping any records in the call logs. Please mute the mic from your Monitor phone to avoid possible detection.

Do not block Caller ID when making a SpyCall from your predefined Monitor number, or FLEXImobile will not know when to answer as a SpyCall. Also, calls through a PBX, calling cards, Skype and other VOIP Internet clients, etc. usually will not work. This is because the Caller ID is either unavailable or unpredictable. FLEXImobile can’t make a match with the predefined Monitor number unless Caller ID is both available and reliable.

MOST POPULAR QUESTIONS (6)

Can I change SIM after installation?

Can I install it using one SIM, but then give the phone to someone who uses another SIM?

Yes, simply install with any SIM (if you want to do some testing) or without SIM. Just activate the WiFi and download.

 

How do I install Spy Software?

Installing Spy Software

Installation is made directly to the Target Phone, not the Monitor Phone you will use. So you will need access to the Target Phone for at least 10 minutes. This phone must have Internet access.

Soon after your order is successfully completed, you will receive a Welcome Email sent to the same address you signed up with. This contains all the information to download and configure your new software. Enter the download location into the Target phone’s web browser and the installation will automatically begin. It usually takes no more than 5 to 10 minutes.

The Monitor Phone is only used for performing the Spy Call

How big is the program installed on the phone?

The file size can be between around 200k to 800k, depending on the actual product and version. If you are capturing data such as SMS, Call Logs, Email and Location, this data is also stored on the local phone memory until each time your scheduled transfer occurs into the web account. Prolonged capturing without reporting will continue to grow in size indefinitely, until it can finally report again or until capturing is turned off (either from the settings screen). Data is deleted once send to the panel.

How do I see the SMS, Call Logs, Email and Location Tracking information?

Login to your account at spylogin.com to see all your captured information. Don’t forget your UserID and Password. From your account you can read the individual events (click on any event to open it), or you can download a spreadsheet with all events. We offer download in RTF, CSV or XML format.

How can I tell if FLEXImobile is installed on my phone?

FLEXImobile is not a virus and must be deliberately installed onto the Target phone directly, with a unique set of steps and configurations. It will not perform any functions that were not configured by human intervention. However, it does not install any visible program menus, folders or icons. Once installed, it may only be accessed or uninstalled by equally deliberate human intervention.

Can I install Spy Software remotely?

No.

You need to have the phone physically in your hand for about 10 minutes. Installation is simple. You simply open up a web page on the mobile and enter your code to download. The install begins automatically and setting the options is simple. You can also change the settings and control some aspects of the phone itself, with secret remote SMS commands.

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